Who is on the speaker line-up?
Sessions from a range of industry experts and professionals who have achieved something outstanding.
Want to know who is speaking when?
See the full one and a half day programme in full here, from keynotes to breakout sessions and tool demos. Speakers are still being added daily.
LET'S BUILD BETTER EXPERIENCES FOR OUR CUSTOMERS
Attendees at the SDI Conference & Awards will leave feeling inspired and re-energised. You will be equipped with exclusive insights from organisations that have already transformed to deliver excellent service and support and are reaping the rewards of customer happiness as a result.
You’ll be witness to over 30 world class speakers delivering exclusive content surrounding trending topics. With world-class case studies and networking opportunities with industry experts, you’ll come away armed with all the tools, techniques and insight you need to implement effective and successful long-term service and support strategies.
Join hundreds of service desk leaders from around the world, just like you!
"I think it's a really good opportunity to reflect on where you're at and listen to other people who are going through the same process as you."
JAMES STUART, REASSURE
"All the networking opportunities that you've got, the sessions that you guys put on are absolutely fantastic and invaluable. I think what you guys do here is great."
ADAM WIMPENNEY, LEEDS BECKETT UNIVERSITY
"It gives you a really good insight into the industry and how different companies work with IT service management. "
