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Who is on the speaker line-up?

Sessions from a range of industry experts and professionals who have achieved something outstanding.

Want to know who is speaking when?

See the full one and a half day programme in full here, from keynotes to breakout sessions and tool demos. Speakers are still being added daily.


Attendees at the SDI Conference & Awards will leave feeling inspired and re-energised. You will be equipped with exclusive insights from organisations that have already transformed to deliver excellent service and support and are reaping the rewards of customer happiness as a result.

You’ll be witness to over 30 world class speakers delivering exclusive content surrounding trending topics. With world-class case studies and networking opportunities with industry experts, you’ll come away armed with all the tools, techniques and insight you need to implement effective and successful long-term service and support strategies.


Join hundreds of service desk leaders from around the world, just like you!