Spark26 surpassed all expectations! A vibrant showcase of innovation and connection, buzzing with energy and inspiration, the positive feedback was overwhelming, fuelling SDI's enthusiasm for future conferences.
SPARK 2027 Loading...
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11-12 March 2027 | Hilton Metropole | Birmingham
More Than Just Another ITSM Conference
SPARK brings together a global community of ITSM and service desk professionals for two days of fresh thinking, shared experience and practical inspiration.
Across two days, you'll hear candid stories, fresh insights and practical strategies from people who understand the challenges you face because they've faced them too.
Whether you're improving team performance, navigating change, embracing new technologies or looking for new ways to lead with purpose, SPARK gives you practical ideas and fresh perspectives to take back to your organisation.
What makes SPARK different? The community.
Expect high-energy sessions, honest conversations and a vibrant network of peers who truly get it. The conversations don't stop when the sessions end. Share experiences, make meaningful connections and learn from people facing many of the same challenges.
You'll leave re-energised, full of practical ideas and fresh perspectives to take back to your team, alongside a network of supportive peers who truly get it.
SDI has been inspiring service desk & support teams worldwide to be brilliant since 1988
For almost 40 years, SDI has supported thousands of organisations and professionals with the knowledge, guidance and community needed to improve service and drive meaningful change.
Getting involved with our community is easy:
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Become an SDI Member and access practical tools, expert guidance, professional development and a global community of service management professionals.
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Explore our Resources for best practice standards, research, guides, webinars and free virtual events.
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Get in touch with our team to talk through your service delivery challenges and find the support that's right for you.
Events that bring the service desk community together
SDI is renowned for its community-led events. Our flagship event, SPARK, brings service desk leaders together to learn, connect and be inspired.
PASSES AVAILABLE FROM JUST £139!
Contact
Got a question?
Talk to us on WhatsApp +44 7354 622807
Please don't hesitate to get in touch!